We help you to launch your own “AI powered” chatbot to answer the HR questions your employees have. 🤖
The most engaged new employees are also those with the most pre-joining questions. What % of your new hires feel fully informed and excited to get started?
Reduce the burden on your existing HR team, answering the same questions every day.
Provide 24/7 support to answer questions on HR policies, where to find relevant forms etc
Deliver an engaging HR support experience
Low cost, low risk and fully supported implementation
AI technology enables us to build a great experience for all employees using the chatbot. We design your chatbot to only answer questions it can confidently address. It is restricted to using the information we help you provide in your "dataset" as the basis for answering all enquiries.
The key challenge is gathering all your content together into a “dataset” that the chatbot uses to answer questions. Think about some of the most popular HR questions your employees ask you. Some of the answers to these questions are available in documents and policies (e.g. holiday allowance, pension etc), many others are staff not sure how to locate a relevant form (there are so many HR forms!).
Our HR Bot will work tirelessly to answer as many of the HR questions it can. Where it does not know an answer it will explain that it does not know and direct the employee to the best way to find their answer. You then get to set the options it offers to your employees, no freestyling, this is a controlled conversation where the chatbot answers only if it is confident it can find the answer in your dataset.
The dataset is the key to a great chatbot experience, this is why our team here at hireful, havedesigned a programme to walk you through, helping us to gather information from you and work with your hiring managers to produce a high quality dataset for the chatbot to use.
You will likely know the answer to this yourself. Do you get lots of pretty standard HR questions into your team? Is your HR team struggling to respond to these? Could the HR team help your organisation more if they were working on more high value tasks rather than servicing these queries?
An AI powered chatbot helps your staff to instantly get to the answers they need, at anytime of the day or week, and they can ask all their questions we no worry or embarrassment.
We provide you a management portal where you can see all the conversations that are taking place. By checking in on a few conversations, you have peace of mind that your chatbot is delivering a great experience.
As your organisation evolves, the information in your knowledge base will need updating. This is super simple process of just uploading a new document or linking to a new link with the relevant information. Your management portal also provides you access to your analytics. So you can see how many employees are engaging with your chatbot and see their satisfaction rates. Any questions, and our friendly support team is on hand to help.
For many of our customers, their hr support chatbot will cost less than a penny per conversation.
up to 500 staff
501 - 1,000 staff
1,000 - 5,000 staff
over 5,000 staff
£1,000
£1,000
£2,000
£2,000
£500
£1,000
£2,000
£4,000
