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product release
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onboarding portal.

Annie Snyman
Partner and Product Marketing

onboarding portal

Hiring someone is a long process. You spend weeks advertising, screening, interviewing, and finally getting a "yes". Then, somewhere between offer acceptance and day one, candidates go quiet. They get cold feet. They accept a counter-offer. They just... stop responding. And the problem isn't that they weren't interested. It's that nobody kept them warm.

The hireful onboarding portal gives you a way to keep new hires engaged, informed, and moving through pre-start tasks from the moment they accept your offer.

keep new hires engaged before day one 🎯

The period between the offer and the start date is the riskiest part of the process. Research suggests around 20% of new hires have second thoughts during this window, with some never making it through the door at all.

The onboarding portal puts a branded, mobile-friendly portal in front of your new hire straight after they accept. It's theirs to log into from any device, and it tells them exactly what they need to do before they arrive. No chasing emails. No "Did they get it?" moments.

build the workflow once, use it every time 🔧

Every role is different. A new care worker needs different paperwork from a new finance officer. The onboarding portal lets you build templates for each type of hire, so the right tasks land with the right person automatically.

Tasks can include forms (uniform preferences, emergency contacts, bank details), document uploads (right to work checks, qualifications, ID), and onboarding videos. Once your templates are set up, you're not rebuilding from scratch for every vacancy.

track who's done what, without chasing 📋

For HR teams dealing with multiple new starters, keeping on top of who has completed what is time-consuming. A spreadsheet works until it doesn't, and an inbox full of attachment emails is no way to run an onboarding process.

The portal gives you a clear view of where each candidate is. Completed tasks are marked. Outstanding tasks are visible. You can see at a glance who's ready for day one and who needs a nudge, without sending a single manual chaser.

your branding, their first impression.

First impressions matter. A new hire who gets a polished, branded onboarding experience from day one arrives with more confidence and more commitment than one who gets a PDF email with a list of forms attached.

The portal carries your organisation's branding throughout, so the experience feels like a natural extension of your recruitment process, not a bolt-on.

works alongside your ATS.

The onboarding portal connects to hireful's ATS via a simple URL integration, which means candidate information can be passed across without manual re-entry. No duplicate data. No copy-pasting between systems.

For teams not yet on hireful's full ATS, the portal can also be used as a standalone tool with minimal setup required.

get started 🚀

If you're an existing hireful customer, contact our support team at support@hireful.co.uk to find out how to get the onboarding portal set up for your team.

New to hireful? We'd love to show you how the onboarding portal fits into a fully joined-up recruitment process. Book a demo or give us a call to see it in action.

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